94ph Privacy Policy

This Privacy Policy explains how 94ph collects, uses, stores, and protects your personal information when you access or use the 94ph online gaming platform. It applies to all registered players and to anyone who visits the 94ph website.

By registering on 94ph or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described here. If you do not agree to the terms of this policy, please do not use the 94ph platform.

94ph is committed to handling personal information responsibly and in keeping with applicable data privacy laws in the Philippines. This policy may be updated from time to time, and the date of the most recent review is noted at the top of this page. Continued use of the platform after an update constitutes acceptance of the revised policy.

94ph collects personal information in a few different ways depending on how you use the platform. The main categories of data we collect are:

94ph collects only the personal information that is necessary for the purposes described in this policy. We do not collect sensitive personal information beyond what is required for identity verification and legal compliance.

94ph uses the personal data we collect for the following purposes:

• Account creation and management: To set up and maintain your 94ph account, verify your identity, and process your login credentials securely.
• Processing transactions: To handle deposits and withdrawals in Philippine Peso through your chosen local payment method, and to maintain accurate records of all financial activity on your account.
• Identity verification (KYC): To confirm that you are who you say you are before processing withdrawals above certain thresholds, protecting both you and the platform from fraud.
• Platform operation and improvement: To ensure the platform functions correctly, identify and fix technical issues, and improve the overall user experience based on how the platform is used.
• Security and fraud prevention: To detect and prevent unauthorised account access, fraudulent transactions, and other security threats. This includes monitoring for unusual activity patterns that may indicate misuse.
• Customer support: To respond to your enquiries, resolve account issues, and communicate with you regarding your account status or transactions.
• Legal and compliance obligations: To comply with applicable laws and regulations, including obligations related to anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Responsible gaming: To monitor gaming activity where necessary to support responsible gaming commitments, including the enforcement of self-exclusion requests and spending limits.

94ph does not sell your personal data to third parties. Your information is shared only in the following limited circumstances:

• Payment processors and financial service providers: When you make a deposit or request a withdrawal, your financial details are shared with the payment processor facilitating the transaction (such as a local bank, InstaPay network, or e-wallet service). These providers handle your data under their own privacy policies and are bound by confidentiality obligations.
• Identity verification services: Third-party KYC providers may process your identity documents as part of the verification process. They are engaged under strict data processing agreements and may only use your data for the verification purpose.
• Technology and platform service providers: Companies that provide technical infrastructure, hosting, or software services to 94ph may have access to platform data as part of their service delivery. They are bound by confidentiality obligations and may not use data for their own purposes.
• Legal and regulatory requirements: 94ph may be required to disclose personal data to authorities in the Philippines where legally required to do so — for example, in connection with an investigation into fraud, money laundering, or other illegal activity.

Beyond the categories above, your personal data is not disclosed, sold, rented, or otherwise shared with any external parties without your explicit consent.

94ph takes the security of your personal data seriously and applies the following technical and organisational measures to protect it:

• SSL encryption: All data transmitted between your device and the 94ph platform is encrypted using SSL/TLS protocols. This applies to every page, every login, and every transaction.
• OTP verification: Financial transactions — deposits and withdrawals — require one-time password confirmation sent to your registered mobile number, adding a second layer of protection beyond your account password.
• Access controls: Access to personal data within 94ph's systems is restricted to authorised personnel on a need-to-know basis. Staff with access to personal data are subject to confidentiality obligations.
• Secure data storage: Personal data is stored on secured servers with access controls and monitoring in place to detect and respond to potential breaches.
• Account name matching: Withdrawals are only processed to accounts registered in the same name as the 94ph account, reducing the risk of funds being redirected fraudulently.

While 94ph applies strong security measures, no system is completely immune to risk. Players are also responsible for maintaining the security of their own account credentials. If you suspect unauthorised access to your account, contact 94ph support immediately through the platform.

94ph retains personal data for as long as necessary to fulfil the purposes for which it was collected, and to comply with applicable legal obligations. In practice, this means:

• Account data is retained for as long as your account is active and for a reasonable period after closure to address any post-closure queries or disputes.
• Transaction records are retained for the period required by applicable financial and compliance regulations.
• KYC identity documents are retained for the period required by anti-money laundering regulations applicable to the platform.
• Support communications are retained for a reasonable period to allow for follow-up on unresolved issues and to maintain a record of interactions.

When personal data is no longer required and its retention period has expired, it is securely deleted or anonymised.

94ph uses cookies and similar technologies to support platform functionality and improve your experience. Cookies are small text files stored on your device when you access the platform.

The types of cookies used on 94ph include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that help protect your account.
• Functional cookies: Used to remember your preferences and settings, such as your language or display preferences, so you don't need to reset them each time you visit.
• Analytics cookies: Used to understand how players use the platform — which pages are visited most, where errors occur, and how navigation flows work — so we can make improvements.

Most browsers allow you to manage or disable cookies through browser settings. Disabling essential cookies may affect the functionality of your 94ph account. Analytics and functional cookies can generally be disabled without affecting core platform access.

As a player on 94ph, you have the following rights in relation to your personal data:

• Right to access: You can request a copy of the personal data 94ph holds about you.
• Right to correction: If any of your personal data is inaccurate or outdated, you can request that it be corrected. Some corrections — such as updating your registered name — may require identity verification.
• Right to deletion: You can request that your personal data be deleted. Note that this right is subject to limitations where retention is required by law or where there is an outstanding balance or unresolved dispute on your account.
• Right to object: You can object to the processing of your personal data for marketing purposes at any time. Opting out of marketing does not affect your account access or ability to use the platform.
• Right to data portability: In certain cases, you may request a copy of your data in a portable format.

To exercise any of these rights, contact 94ph support through the platform. We aim to respond to data rights requests within a reasonable timeframe. Some requests may require identity verification before they can be processed.

94ph is strictly an adults-only platform. The minimum age to register and play on 94ph is 21 years old. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21, that account will be suspended immediately and the data reviewed. If you believe a minor has registered on the platform, please contact 94ph support through the platform promptly.

94ph may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or changes in applicable legal requirements. When material changes are made, we will notify registered players through the platform or via their registered contact details.

The date of the most recent review is shown at the top of this page. We recommend reviewing this policy periodically. Continued use of the 94ph platform after any update constitutes acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal information has been handled, please contact 94ph support through the support channel within the platform.

For related information, you may also refer to the Terms and Conditions and the Responsible Gaming pages on this site.